Katie Harshman

Project Coordination | Administrative Support | Technical Instruction | Customer Service

Professional Summary

Hi, I’m Katie, I’m highly organized and love bringing structure to complex projects. My background blends project coordination, administrative support, and technical instruction, which means I’m comfortable juggling diverse priorities while keeping communication clear and workflows efficient. I’m certified in Project Management, HR Learning & Development, and CRM Platform Administration, and I enjoy using my analytical and problem-solving skills to make operations run smoothly. I’m also passionate about continuous learning, both for myself and for the teams I support, so I’m always looking for ways to improve processes and deliver great results. I'm seeking a role where I can apply these skills to make a tangible impact on an organization's operations and success.

In addition to my full Portfolio, explore detailed project samples: Bridge Builder Stories, Project Management, and HR Learning & Development.

Portfolio Projects

Explore a selection of my Project Management, HR Learning & Development, and Web Development work. Each card provides a brief overview, and you can click "View Full Project" to open the detailed PDF document (or site link) in a new tab.

Please note: Aside from my personal portfolio site, all company names, scenarios, and organizational details presented in this portfolio are entirely fictitious and created for educational purposes. Any resemblance to real companies, individuals, or events is purely coincidental.

Project Management

For an in-depth summary and analysis of three foundational PM projects, visit here:

In-Depth PM Samples

HR Learning & Development: Case Studies

For an in-depth summary and analysis of five sample projects, visit here:

In-Depth HR L&D Samples

Web Development

Experience Timeline

Skills Explorer

My skills bridge the gap between technical execution and strategic management. Use the filters below to explore the specific abilities I can bring to your team, whether it's managing a project, supporting operations, or training users.

Education & Certifications

Formal Education

West Valley College, Saratoga, CA

Associate of Arts - Liberal Studies, Social and Behavioral Sciences emphasis

Calbright College, Sacramento, CA

  • Certificate - HR Learning & Development (In Progress)
  • Certificate - Project Management (Jan 2025)
  • Certificate - Data Analysis (Jun 2025)
  • Certificate - CRM Platform Management (Jan 2024)

Professional Development

A selection of key training and certifications:

  • Salesforce: Business Admin Specialist, Security Specialist, Apex Specialist, Approval Process Specialist & more! View my profile and Salesforce Trailhead Badges here
  • Udemy: Clean Code, Software Testing, Business Analyst
  • Codecademy: Python Web Apps with Flask, Intro to DevOps
  • Freecodecamp: Responsive Web Design, JS Algorithms

Contact Me

Have a question or want to connect? Fill out the form below and I'll get back to you soon.